Privacy Policy

1. Scope of This Policy

This policy applies to personal information collected through our website at sunsethold.club, through our enquiry and registration forms, and during the delivery of our educational workshops and programmes. It does not apply to third-party websites that our pages may link to.

2. Personal Information We Collect

Information you provide directly

• Name and contact details (email address, phone number) submitted via our enquiry or registration forms
• Correspondence you send to us by email or post
• Workshop preferences and any details you share in a consultation conversation

Information collected automatically

• Basic browser and device information (type, operating system, approximate location derived from IP address)
• Pages visited, time on site, and referral source — collected via analytics cookies with your consent
• Cookie consent choices stored in your browser's local storage

We do not collect financial account details, government identification numbers, or sensitive personal data as defined under applicable law.

3. How We Use Your Information

• To respond to your enquiries and provide information about our workshops
• To confirm registrations and send pre-session preparation materials
• To contact you about scheduling, rescheduling, or changes to a session
• To maintain basic records of attendance for internal quality purposes
• To improve our website and better understand how visitors use it (analytics, with consent)
• To comply with any legal obligations that may apply to us

We do not use your information for automated decision-making or profiling. We do not sell or rent personal information to third parties.

4. Legal Basis for Processing

• Consent — where you have provided clear agreement (e.g. cookie analytics, marketing communications)
• Contract — where processing is necessary to fulfil a workshop registration or respond to a service request
• Legitimate interest — for routine operational communications and internal record-keeping, where your interests do not override ours
• Legal obligation — where applicable law requires us to retain or share certain records

5. How Long We Keep Your Information

• Enquiry and contact form data: up to 12 months from the date of last contact
• Workshop registration records: up to 3 years for general administrative purposes
• Analytics data: as determined by the analytics platform's default retention settings (typically 14–26 months)
• Financial transaction records: 7 years, as required under Thai accounting rules

After retention periods expire, information is securely deleted or anonymised.

6. Sharing Your Information

We share personal information only where necessary:

• Service providers — email delivery platforms and website hosting providers who process data on our behalf under appropriate agreements
• Analytics services — aggregated and anonymised usage data shared with analytics tools (with your consent)
• Legal authorities — where required by law, court order, or regulatory request

All third-party service providers are required to process personal information only for the purposes we specify and to maintain appropriate security standards.

7. How We Protect Your Information

• All data transmitted via our website is sent over an encrypted HTTPS connection
• Access to personal information is limited to staff members who require it for their role
• Physical records are stored in locked premises with restricted access
• In the event of a personal data breach that poses a risk to individuals, we will take prompt steps to contain it and notify affected parties as required

8. Cookies

Our website uses cookies. Essential cookies are required for basic functionality and are always active. Analytics and preference cookies are optional and used only with your consent. For a full explanation of each cookie type and instructions on managing your preferences, please see our Cookie Policy.

9. Your Rights

Subject to applicable law, you have the following rights regarding the personal information we hold about you:

• Access — to receive a copy of the personal data we hold about you
• Correction — to request that inaccurate information be corrected
• Erasure — to request deletion of your personal data where there is no overriding reason to retain it
• Restriction — to ask us to limit how we use your data while a concern is being resolved
• Portability — to receive data you have provided in a structured, machine-readable format (where technically feasible)
• Objection — to object to processing based on legitimate interest
• Withdraw consent — to withdraw any consent you have given at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

10. Children's Privacy

Our workshops and website are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If you believe a minor's data has been submitted to us inadvertently, please contact us and we will delete it promptly.

11. Third-Party Links

Our website may contain links to external websites for reference purposes. We are not responsible for the privacy practices of those websites and recommend that you read their respective policies before providing any personal information.

12. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or applicable law. When material changes are made, we will update the "Last Updated" date at the top of this page. Continued use of our website following a policy update constitutes acknowledgement of the revised policy.

13. Contact for Privacy Matters

For any questions, requests, or concerns regarding this policy or how your information is handled, please contact us:

• Email: [email protected]
• Telephone: +66 2 483 5961
• Post: Sunsethold, 367 Phaya Thai Road, Ratchathewi, Bangkok 10400, Thailand